Privacy Policy

Last updated: May 28, 2025

1. Information We Collect

We collect information you provide directly: name, email address, company name, and payment information. We also collect usage data including brands audited, queries run, and content generated. We use cookies and similar technologies to improve your experience.

2. How We Use Your Information

We use your information to: (a) provide and improve the Service; (b) process payments; (c) send service-related communications; (d) analyze usage patterns to improve our AI models; (e) comply with legal obligations. We do not sell your personal data to third parties.

3. Data Processed Through AI Services

When you use AISeen.ai, we send brand names, categories, and queries to third-party AI services (Perplexity AI, Google Gemini, Anthropic Claude) to generate analysis. These services may process this data according to their own privacy policies. We recommend reviewing their policies at perplexity.ai, ai.google.dev, and anthropic.com.

4. Data Storage and Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. Audit results and generated content are stored in your account. We implement industry-standard security measures to protect your data.

5. Data Retention

We retain your account data for as long as your account is active. Audit results and content are retained for 12 months by default. You can request deletion of your data at any time by contacting privacy@aiseen.ai.

6. Sharing of Information

We share your data only with: (a) service providers necessary to operate the Service (Supabase, Stripe, Vercel); (b) AI providers to generate audit results (Perplexity, Google, Anthropic); (c) when required by law. We never sell your personal data.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to: access your personal data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, contact privacy@aiseen.ai.

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how users interact with our Service. You can control cookie settings through your browser, though this may affect Service functionality.

9. Children's Privacy

AISeen.ai is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at privacy@aiseen.ai.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights, contact our privacy team at privacy@aiseen.ai. We respond to all requests within 30 days.

Privacy questions? Email privacy@aiseen.ai